Privacy Policy

Introduction

At RK Digital (Operating as ZerixTech), we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you use our services or visit our website.

Information We Collect

  • Personal Information: Name, email address, phone number, and other identifiable details you provide.
  • Technical Information: IP address, browser type, operating system, and browsing activity on our website.
  • Usage Data: Data on how you use our services and interact with our website.
  • Financial Data: Bank details, transaction history, and payment records related to vendor payments.

Data Retention Policy

ZerixTech retains your data for as long as necessary to fulfill our service obligations, comply with legal requirements, and manage vendor transactions. The retention periods are as follows:

  • Customer & Vendor Account Data: Retained as long as the account is active. If closed, data is stored for 5 years for compliance.
  • Transaction & Payment Records: Stored for 7 years to meet tax and financial regulations.
  • IT Service Logs & Support Requests: Maintained for up to 12 months to enhance service quality.
  • Security & Compliance Logs: Kept for 3 years for fraud prevention and regulatory requirements.

After the retention period, we securely delete or anonymize your data unless legally required to retain it. You may request data deletion at any time by contacting us.

How We Use Your Information

We use your information to:

  • Provide and improve our services.
  • Process vendor payments and maintain financial records.
  • Communicate with you regarding updates, promotions, and technical issues.
  • Ensure the security and functionality of our systems.
  • Comply with legal and financial obligations.

Sharing Your Information

ZerixTech does not sell or rent your personal information. However, we may share your data with:

  • Trusted third-party service providers assisting in delivering our services.
  • Financial institutions and payment processors for vendor payments.
  • Legal or regulatory authorities when required by law.
  • Entities involved in a merger, acquisition, or sale of our company assets.

Data Security

We employ industry-standard security measures to protect your data from unauthorized access, alteration, or disclosure. However, no method of transmission over the internet or electronic storage is entirely secure, and we cannot guarantee absolute security.

Your Rights

Depending on your location, you may have the following rights concerning your personal data:

  • The right to access and request copies of your data.
  • The right to request corrections or updates to your data.
  • The right to request deletion of your data, subject to legal obligations.
  • The right to object to certain data processing activities.

Changes to This Privacy Policy

ZerixTech may update this Privacy Policy from time to time. We will notify you of significant changes through email or a prominent notice on our website. Your continued use of our services after such updates constitutes your agreement to the revised policy.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at: